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Jun 2019

Increasing stability and performance with digital learning

Blog posts



Shaping the future of learning

This blog post is part of our not-for-profit series and features a key project from our recent webinar

International Association of Fire Chiefs improve morale through digital storytelling

Not all not-for-profit organisations are alike. Some are focused on improving with services. Others are focused on expanding lives with knowledge and skills. And some, are focused on saving lives. Whatever the focus, they all have a common challenge - reaching as many people as possible and doing so with limited resources. In this blog, we review a client that applied two of Kineo’s key strategies for leveraging the power of a digital platform -digital storytelling and digital skill building at scale.

The International Association of Fire Chiefs (IAFC) represents the leadership of firefighters and emergency responders worldwide whose members (12,000 strong today) are the world's leading experts in firefighting, emergency medical services, terrorism response, hazardous materials spills, natural disasters, search and rescue, and public safety policy. Their primary focus - to save lives and property.

While the work of the IAFC is unequivocally valuable, they were experiencing a business problem that required Kineo’s help. High volunteer turnover within their departments was jeopardising financial stability, quality of service, and ultimately, public safety. There was an urgent need to improve recruitment and retention of quality people for the fire departments because constantly training new staff and volunteers was costly and ineffective.

That’s why the IAFC teamed up with Kineo to design, develop and deploy The Volunteer Administrative Leadership Series. This engaging and interactive learning experience focused on practical, applicable knowledge through digital storytelling. It also allowed course participants to develop professional skills by playing through real-world scenarios in a gamified environment.

The leadership learning solution had a demonstrable impact in helping those in charge of administration at volunteer fire departments run their organisations better. Results came quickly in the form of improved business operations and consistency across the network of stations. Kineo set the IAFC down the path toward a long-term increase in morale and camaraderie throughout their entire workforce.

Read the full case study to learn more about the specifics of this project! 

Every not-for-profit organisation and association has its own story to tell

If you want to hear some of our clients share their experience, please register for our upcoming webinar, Empowering change for not-for-profit organisations. This webinar on June 25, will feature the learning designers and several clients who helped bring these solutions to life sharing details about the design, development, and deployment of these great solutions. If you want to attend that webinar, click here and register. Can’t attend the webinar? Don't worry - sign up and we’ll send you a link to the recording following the webinar broadcast.

We’ll continue to share the stories of several global organisations who have put digital strategies into practice with remarkable results. Don’t want to miss them? Sign up and we’ll send you a reminder. This blog series will also be available to download as an eBook following the webinar.



Shaping the future of learning

Kineo helps the world’s leading businesses improve performance through learning and technology. We’re proud of our reputation for being flexible and innovative, and of our award-winning work with clients across the world.